From our hands to your space

SHIPPING POLICY

We aim to make delivery clear, reliable and easy to understand from checkout to arrival.

Estimated delivery usually takes 2–4 working days

A better way to complete your order

FREE DELIVERY

Above Rs. 3,000 · On bank transfer · On every Atelier order
01 Orders above Rs. 3,000

Eligible orders qualify for free nationwide delivery.

02 Bank transfer orders

Choose bank transfer at checkout and delivery is free.

03 Atelier Collection

Every Atelier order includes complimentary delivery.

Estimated delivery time

USUALLY 2–4 WORKING DAYS

2–4 Working days

Estimated delivery time is usually 2–4 working days after your order is confirmed. Delivery time may vary depending on your city, courier availability, public holidays, weather conditions or high order volume.

City Courier availability Public holidays Weather High order volume

Order confirmation

WE MAY CONTACT YOU

After you place an order, our team may contact you through phone call, SMS or WhatsApp to confirm your order details.

Contact support ↗
01 Phone call

Our team may call to confirm your order details.

02 SMS

You may receive a message related to confirmation or dispatch.

03 WhatsApp

We may contact you on WhatsApp to verify the order or delivery details.

Avoid unnecessary delays

CHECK YOUR DETAILS

Please make sure your phone number and delivery address are correct. Orders with incomplete or incorrect details may be delayed or cancelled.

Correct phone number Complete address City and area Reachable recipient

Delivery charges

WHAT YOU PAY

01 FREE

Above Rs. 3,000

Free delivery is available on eligible orders above Rs. 3,000.

02 FREE

Bank transfer

All bank transfer orders qualify for free delivery.

03 FREE

Atelier Collection

Complimentary delivery is included with every Atelier order.

04 Rs. 200

Below Rs. 3,000

Delivery charges may apply and will be shown at checkout.

For premium, fragile pieces

ATELIER SHIPPING

Atelier orders require a 50% advance bank transfer payment. Bank transfer details are shown at checkout. Every Atelier order includes complimentary delivery and receives additional protective packaging due to the fragile nature of the collection.

01 50% advance payment

A 50% advance bank transfer is required for every Atelier order.

02 Bank details at checkout

Payment instructions and bank transfer details are shown during checkout.

03 Complimentary delivery

Atelier orders include free delivery as part of the premium service.

04 Extra protective packing

Fragile pieces are carefully packed for safer transit.

Ask about an Atelier order

From checkout to arrival

HOW DELIVERY WORKS

01 Order placed

Your order is received through the website.

02 Order confirmed

Our team may contact you to verify the details.

03 Carefully packed

Your items are prepared and packed for dispatch.

04 Handed to courier

The parcel is passed to the delivery partner.

05 Delivered

Your order arrives at the provided delivery address.

Quick answers

BEFORE YOUR ORDER ARRIVES

Estimated delivery time is usually 2–4 working days after your order is confirmed.

Delivery is free on orders above Rs. 3,000, on all bank transfer orders and on every Atelier Collection order.

A Rs. 200 delivery charge may apply and will be shown at checkout.

Atelier pieces are higher-value and fragile. A 50% advance bank transfer is required before the order is processed.

Our team may contact you through phone call, SMS or WhatsApp to confirm your details before dispatch.